Resource Center: Professional Development


Communication Essentials for Financial Professionals

June 07, 2018 @ 11-12:30PM EST

Approved for 1.5 CEUs for AFCPE Professionals

Have you ever wondered why some participants in educational seminars, counseling sessions, and events fail to take action on suggestions and recommendations? It may be that the way in which information is presented and communicated fails to match the unique needs of individuals. In this webinar, you will learn how to apply a variety of communication and counseling techniques to your work with military families and others who may be seeking financial guidance. Outcomes from the webinar include understanding how factors such as body language, voice tone, the use of silence, questing, empathy, and sensitivity in communication can be used to connect with others and lead them to take action. 


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