Refund Request Form
AFC® Study Materials
AFC® course materials (textbooks and online study guide) are non-refundable and non-transferable thirty (30) days after the date of purchase.
AFC® course materials are ineligible for refund if registrant has scheduled and/or completed the AFC® exam. AFC® course materials must be returned to AFCPE’s Fulfillment Center (AFCPE c/o Capital Fulfillment and Finishing, 4186 Fisher Rd, Columbus, OH 43228). Registrant is responsible for all associated return cost(s). AFC® course materials returned via postal carrier must be postmarked within seven (7) business days of the refund request and include parcel tracking. Materials must be unopened and unused in any manner. Once materials are received and inspected by AFCPE’s Fulfillment Center, a refund confirmation will be issued. Approved refunds will be processed within seven (7) days of refund confirmation. All approved refund requests will be issued for the original purchase amount less a $100 non-refundable administrative fee.
AFC® Webinar Review
Live and/or recorded webinar review fees are non-refundable and non-transferable thirty (30) days after the date of purchase.
AFC® live and/or recorded webinar review fees are ineligible for refund if registrant has attended one (1) or more live and/or recorded webinar review sessions. Approved refunds will be processed within (7) days of refund confirmation. All approved refund requests will be issued for the original purchase amount less a $100 non-refundable administrative fee.
AFC® Exam Fees
AFC® exam fees are non-refundable and non-transferable thirty (30) days after the date of purchase.
AFC® exam fees are ineligible for refund if registrant has scheduled and/or completed the AFC® exam. All approved refund requests will be issued for the original purchase amount less a $100 non-refundable administrative fee.
AFCPE Essentials Courses
AFCPE Essentials Courses are non-refundable and non-transferable five (5) days after the date of purchase.
Essentials Courses must be less than 25% complete at the time of request. All approved refund requests will be issued for the original purchase amount less a $100 non-refundable administrative fee.