Ethics of Care in Case Management: Communication, Boundaries, & Best Practices for Providers

The ethics of care emphasizes compassion, empathy, and respect in client interactions, crucial for building trust and clear communication. Providers must often engage not only with clients but also with caregivers and supports, especially in long-term care for individuals with disabilities. Balancing empathetic care with professional boundaries is essential, yet can be difficult, leading to potential ethical dilemmas, stress, and burnout.

Participants will learn communication techniques to enhance interactions with clients with disabilities and their caregivers and supports, strategies for boundary-setting, and ethical frameworks for decision-making. This webinar will support confidentiality, cultural sensitivity, and resilience, helping professionals manage relationships effectively while reducing burnout and fostering self-care.